Our primary goal is our 100% customer satisfaction guarantee. We pride ourselves on doing everything we can to make sure your order is exactly what you envisioned and we're not happy until you're happy!

At GunNook we gladly accept purchase orders from local, state and federal government agencies and approved companies. We never add any surcharges to your order and government agencies are automatically classified as tax exempt for all purchases.We gladly accept purchase orders for any purchase over $30.00. For any order under $30.00 please use our website or order by fax or mail.

Please note; All Purchase Order sales are considered final! Under this condition, merchandise is NOT RETURNABLE except if the merchandise is defective upon immediate receipt. If this occurs, you must contact our Large Order Specialist within 24 business hours of receipt for further instructions. If you return a Purchase Order without notifying our Large Order Specialist prior to return, your package(s) may be refused and additional handling/shipping fees may be incurred.

Purchase order requests must be presented on official letterhead or on an official purchase order form from your agency or business. The purchase order must include a contact name(s) and phone number(s). Orders will only ship after all information is verified and approved by our accounting department.

Purchase orders are eligible for Net-30 credit terms billed upon shipment of products. Payment is due in full, 30 days after shipment date. Additional Purchase orders will not be processed until the buyer’s previous purchase order has been paid for in full.

When purchasing helmets, it is the end users responsibility to order the correct helmet sizes. GunNook, LLC is not liable for incorrect helmet size orders due to the end-users specifications. In the event that should occur, the end-user will be responsible for a 20% restocking fee of original helmet, in addition to the fully quoted original price of a new helmet. It is critical that you look at the sizing chart below to determine sizes needed.

US Sizing Chart.

When submitting your order, be sure to include:

  • Contact Name(s)
  • Phone Number(s)
  • Ship To Name and Address
  • Bill To Name and Address
  • Desired Items and Quantities
  • All necessary details for items such as color, helmet sizes, connector type, etc.
  • Signature

You may email purchase orders to:

sales@gunnook.com 

Or you can mail Purchase Orders to:

GunNook LLC
Attn: Purchase Order
532 Leah Drive
Morgantown, WV 26508
GunNook Think Defense